Guest information
House Rules
A few simple things that keep JPA Complex calm, safe, and welcoming for everyone.
Check-in & Check-out
- Check-in from 3:00 PM.
- Check-out by 12:00 PM noon.
- Keyless self check-in — your door code will be sent 24–48 hours before arrival.
- Early check-in or late check-out available on request, subject to availability.
Quiet hours & guests
- Quiet hours are observed from 10:00 PM to 7:00 AM.
- Registered guests only — additional visitors must be approved in advance.
- No parties or large gatherings on the property.
Smoking, pets & cleanliness
- The apartments are strictly non-smoking. A designated outdoor area is provided.
- Violations incur an additional cleaning fee.
- No pets are permitted.
- Please keep the apartment tidy and use the designated bins for trash.
Safety & security
- Please keep all doors and windows locked when out.
- Do not share your door code with anyone.
- Turn off lights and A/C when leaving to conserve energy.
- The property is monitored by CCTV in common areas.
Damages & liability
- Guests are responsible for any damages caused during their stay.
- Illegal activities are strictly prohibited.
Emergencies
- In an emergency call 911.
- For non-emergencies, contact management on +1 (268) 721-1477.
Cancellation policy
Moderate — full refund up to 5 days before check-in. After that, the first night is non-refundable and remaining nights are refunded.